I accidentally closed the browser window and left the session. What do I do?
If you accidentally closed the browser window and left the session while using the recording platform, here’s what you can do to rejoin:
- Reopen the browser: Launch your web browser again on your computer or mobile device.
- Visit the recording platform website: Return to the provided URL in the browser’s address bar and press Enter.
- Access your session: Once logged in, navigate to the session you were participating in. If you had a producer-led session, look for the invitation link or session ID provided by the producer. If it was a self-record session, locate the recording you were working on.
- Join the session or continue recording: Click on the appropriate button or option to rejoin the session or continue recording in self-record mode. Follow any additional instructions or prompts provided by the recording platform to reconnect.
- If you are working with a producer: If necessary, notify the producer of the session about the accidental closure. This will help them understand the situation and ensure a smooth continuation of the session.
It’s important to note that depending on the specific circumstances and the session’s configuration, you may not be able to rejoin or recover any progress that was lost due to accidentally closing the browser window. However, following the steps above should give you the best chance to resume your session or recording.