Rejoining After Disconnection

What should I do if my recording session gets disconnected?

If you are disconnected, try simply refreshing the web page and rejoining the session.

For good measure:

  • Ensure you have a stable internet connection.
  • Close any other bandwidth-intensive applications that might interfere with the connection or bandwidth.
  • If necessary, restart your computer and then re-enter the same provided link/web page.
  • If you had already advanced through a series of recordings and were disconnected while working on another one, simply advance through the questions by clicking “Next Question” on the bottom left of the page until you arrive at the one you left off at. You may ned to re-record the one you were working on when you were disconnected.