Optimizing Your Internet Connection

What are the best practices for optimizing my Internet connection for use with the recording platform?

To optimize your Internet connection for use with the recording platform, consider the following best practices:

  1. Stable connection: Ensure that you have a stable internet connection with low latency and minimal packet loss. A wired connection or a strong Wi-Fi signal can help provide a more reliable experience.
  2. Sufficient bandwidth: the recording platform requires a certain amount of bandwidth for video and audio transmission. Check your internet plan to ensure you have sufficient upload and download speeds. Higher quality video resolutions may require more bandwidth.
  3. Close unnecessary applications: Close any applications or processes that consume significant internet bandwidth to free up resources for the recording platform. This includes file downloads, streaming services, other video applications or services such as Zoom, or other heavy network activities.
  4. Use a modern browser: the recording platform is typically compatible with popular web browsers. Ensure that you are using the latest version of your preferred browser, as newer versions often include performance improvements and security updates. See Web Browser Compatibility
  5. Avoid using a USB hub (hardware device that enables multiple devices or connections to connect to a computer, usually with USB connections and cables). If possible, it is best for you to avoid using a hub when recording with the video recording platform, and plug your webcam and microphone directly into your computer. 
  6. Update your device: Keep your computer or mobile device up to date with the latest software and firmware updates. These updates often include bug fixes and optimizations that can enhance network performance.
  7. Disable VPN or proxies: If you’re using a VPN (Virtual Private Network) or proxies, try temporarily disabling them, as they can introduce additional latency and affect the performance of the recording platform.
  8. Connect directly to the modem: If possible, connect your device directly to the modem via an Ethernet cable. This eliminates potential issues with Wi-Fi interference or router settings.
  9. Limit other network activities: Avoid running bandwidth-intensive tasks, such as large file uploads or downloads, during your recording platform session. These activities can impact the available bandwidth for video transmission.