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How to improve audio quality when using a microphone:

Last Updated: May 23, 2023

Improving Audio Quality with Your Microphone 1. Use a Dedicated Microphone: While built-in microphones on laptops or webcams can be convenient, they often don’t provide the best audio quality. If possible, use a dedicated external microphone. There are many options available, from lavalier microphones to USB condenser microphones, depending on your needs and budget. 2....

How can I improve the quality of my webcam?

Last Updated: May 23, 2023

Improving Video Quality with Your Webcam 1. Lighting: Good lighting is essential for high-quality video. Ensure you are in a well-lit room and the light source is facing you, not behind you. Avoid backlighting as it can cause shadows on your face. Natural light is often the best, but if that’s not possible, use warm,...

Troubleshooting Firewall Blocks for Online Recording

Last Updated: May 24, 2023

Understanding WebRTC and Its Impact on Online Recording Platforms *** This is a highly technical solution that should only be addressed by your IT team *** Introduction to WebRTC WebRTC, or Web Real-Time Communication, is an open-source initiative that provides web browsers and mobile applications with straightforward APIs for real-time communication (RTC) via direct peer-to-peer...

The browser was closed before the session ended

Last Updated: May 24, 2023

 I accidentally closed the browser window and left the session. What do I do? If you accidentally closed the browser window and left the session while using the recording platform, here’s what you can do to rejoin: It’s important to note that depending on the specific circumstances and the session’s configuration, you may not be...

Internet connection specs

Last Updated: May 24, 2023

What kind of internet connection do I need for the best experience? A stable and reliable internet connection is crucial for the best experience. A broadband connection with a minimum speed of 5 Mbps for both upload and download is recommended. Wired connections (Ethernet) generally provide a more stable connection than Wi-Fi.

Voice Echo Correction

Last Updated: May 25, 2023

I’m hearing an echo of my own voice on the recording platform. How can I fix this? Hearing an echo usually indicates that your microphone is picking up the sound from your speakers. To fix this:

External Microphone Use

Last Updated: May 25, 2023

Can I use an external microphone with the recording platform? How do I set it up? Yes, it is possible to use an external microphone with a recording platform to enhance the audio quality of your recordings. What kind of microphone can I use?You can use a simple headset or you can connect an external...

Common Issues – Troubleshooting

Last Updated: May 25, 2023

How do I troubleshoot common issues? If you encounter common issues on the recording platform, try the following steps:

Recording Time Limit

Last Updated: May 25, 2023

What is the maximum recording time for a session on the recording platform? You will likely have been informed of the maximum allowed length by whomever invited you to the recording session. The maximum recording time for a session on the recording platform may vary depending on the specific plan or configuration set by the...

Upload My Recorded Files | Left Riverside.fm Early

Last Updated: October 26, 2023

What if you left the recording session before your files were uploaded? [Platform Specific: Users of Riverside.fm] Your audio/video tracks usually upload automatically but sometimes require additional steps if the files are stuck, incomplete, or did not finish before you left the recording session. The track upload usually finishes soon after the recording ends, but...